| BACK TO LIST $250.00Survey Name: Law Firm Outsourcing Survey The survey, the first of its kind, conducted by ALM Legal Intelligence with the assistance of J. Mark Santiago, president of the International Co Sourcing Group (www.jmsicg.com), examines the outsourcing of operational and administrative functions of law firms in areas including human resources, document production and management, IT support, and finances. The results of the study included the following: - Almost two-thirds of respondents said their firms had outsourced some functions within the past year and more than half reported that their firms had begun outsourcing some functions five or more years ago.
- The most frequently outsourced functions were related to documentsùmailroom, messenger, and reprographics. The second-most frequently outsourced functions were administrativeùtravel and food services.
- Less than 20 per cent of firms surveyed outsource IT functions, but many were open to doing so in the future. Very few firms outsource accounting functions or plan to do so in the future.
- More than 90 per cent of respondents reported that the companies they employed for outsourcing are located in the continental U.S.
- More than 60% of those who outsourced functions said they did so primarily because outsourcing allowed them to focus on core competencies. More than one-third also cited cost savings.
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